Is it really BT?
Official BT domains, how well they block forged email, lookalike domains we found, and the scams currently using the BT name. The first automated check is queued.
Official BT domains
bt.comReal BT emails and websites use these domains or a subdomain of them. Anything else, including addresses that contain the BT name, is not BT.
BT also runs free personal mailboxes (btinternet.com). Anyone can create one, so an address there is a member of the public, not BT staff.
Paste the sender's email address, the link, or the website from the message.
Measured from public DNS
Can someone fake a BT email?
The first email security check for BT is queued and will appear here shortly.
Lookalike domain watch
Domains that imitate BT
The first lookalike scan for BT is queued and will appear here shortly.
Know the pattern
Scams using the BT name
Phone, broadband and energy providers send bills every month, so a fake bill blends right in.
Bill overdue or big discount
Messages claim your bill is overdue, or offer a large discount or refund, to get you onto a fake payment page.
SIM swap
Scammers convince a provider to move your number to their SIM, then receive your security codes. A sudden loss of signal is a warning sign.
From people who received them
Reported BT scam messages
No reports published for BT yet. If you received one, sharing it helps the next person recognise it.
Step by step
How to check a message that claims to be from BT
- 1
Look at the actual sender address, not just the name. Tap or hover over the name to reveal it. It must end in @bt.com, or a subdomain of one.
- 2
Do not use links or phone numbers from the message. Type bt.com into your browser or open the official BT app, and check your account there.
- 3
Slow down when you see urgency, small fees, gift cards, crypto, or requests for codes and passwords. Those are the levers every scam pulls.
- 4
Still unsure? Paste the sender address or link into the checker above.
Questions
BT scam FAQ
What email address does BT use?
Genuine BT email comes from addresses ending in @bt.com, or a subdomain of those (for example something@mail.bt.com). An address on any other domain, even one containing "bt", is not BT. Note that anyone can create a free personal mailbox at btinternet.com. Those are customer accounts, not BT staff.
Can scammers fake an @bt.com email address?
We are running the first check on bt.com. Until then, assume a sender address alone proves nothing and verify by visiting bt.com yourself.
Are there websites pretending to be BT?
Our first lookalike scan for BT is queued. Check back shortly.
What should I do if I clicked a link in a fake BT message?
Do not enter anything else. If you typed a password, change it at bt.com straight away and turn on two-step sign-in. If you entered card or bank details, call your bank using the number on your card. Then report the message using the guide below.
Help stop it
Where to report a fake BT message
United Kingdom
- Forward suspicious emails to report@phishing.gov.uk
- Forward scam texts to 7726
United States
- Report to the FTC at reportfraud.ftc.gov
- Forward phishing emails to reportphishing@apwg.org
- Forward scam texts to 7726 (SPAM)
Canada
- Report to the Canadian Anti-Fraud Centre at antifraudcentre-centreantifraude.ca
- Forward scam texts to 7726
Australia
- Report to Scamwatch at scamwatch.gov.au
- Report cybercrime through ReportCyber at cyber.gov.au
India
- Report at cybercrime.gov.in or call the 1930 helpline
Germany
- Forward phishing emails to the Phishing-Radar at phishing@verbraucherzentrale.nrw
Switzerland
- Report phishing websites at antiphishing.ch
Anywhere
- Report phishing websites to Google Safe Browsing at safebrowsing.google.com
- Tell the company through its official website or app
Telecom & Utilities
Check other companies
Orbiplot is not affiliated with BT. This page is generated automatically from public data: DNS records, domain registration data (RDAP) and the Internet Archive. Lookalike domains are listed because they resemble BT's name, not because we have confirmed any wrongdoing. If you own a domain listed here and believe it is misclassified, contact us through the site and we will review it.